The Scorecard Audit Areas How It Works Industries Contact Book a Restaurant Tech Audit
Restaurant & Hospitality Technology Partner

75 Lakh Indian Restaurants. 90% Run on Manual Bills.

3-5% revenue lost to billing errors. 15-20% food cost waste. Swiggy/Zomato orders don't sync to kitchen. We fix the tech chaos so you run the restaurant, not the spreadsheets.

Technology Gaps Identified. Solutions Delivered.

The real problem every restaurant has

You already have technology. You have:

POSTallyExcelWhatsApp SwiggyZomatoKOT Printer
But none of it talks to each other.
3-5% revenue lost to billing errors
15-20% food cost waste
Swiggy/Zomato orders don't sync to kitchen
Paper KOTs lost in rush
No single view of business
Staff spends 2 hrs/day on manual work
Food cost 15-20% above ideal
Your entry point

The 9dots Co Restaurant Tech Audit

We identify every technology gap in your restaurant — POS gaps, inventory leaks, Swiggy/Zomato sync failures, kitchen workflow bottlenecks, staff inefficiency, payment compliance. You get a 20-30 page report with the fix, the cost, and the expected ROI before you spend a rupee.

₹5,000 – 15,000 20-30 page report Fix + Cost + ROI included
Book a Restaurant Tech Audit

Restaurant Tech Audit Areas

Every system that runs your restaurant gets examined — POS, inventory, aggregators, kitchen, staff, payments, compliance, analytics, and multi-outlet.

Area What We Check Common Issues Found
POS & Billing
What we checkPetpooja, DotPe, Posist, Loyverse, Zakya — selection, setup, Swiggy/Zomato sync
Common issues foundWrong POS for size, no aggregator sync, billing errors 3-5%
Inventory & Food Cost
What we checkReal-time stock, recipe costing, waste tracking, vendor management, par levels
Common issues found15-20% food cost waste, stockouts, no recipe costing
Aggregator Integration
What we checkSwiggy/Zomato auto-sync, menu management, order flow to kitchen, commission tracking
Common issues foundSeparate tablets, manual entry, menu mismatch, wrong commissions
Kitchen Display System (KDS)
What we checkPaper KOT replacement, station routing, prep time tracking, bump screens
Common issues foundPaper KOTs lost, prep delays, no station routing
QR Ordering & Self-Service
What we checkQR menus, table ordering, payment integration, POS sync, tip handling
Common issues foundNo QR ordering, FOH labor 15-20% higher, slow table turns
Staff Scheduling & Payroll
What we checkShift planning, attendance, tip pooling, labor cost %, overtime alerts
Common issues foundOver/under staffed, manual schedules, tip disputes
Multi-Outlet / PMS Integration
What we checkCentral dashboard, consolidated reporting, inter-outlet transfers, PMS-POS sync
Common issues foundSeparate systems per outlet, no consolidated view
Data & Menu Analytics
What we checkMenu engineering, food cost %, dish profitability, peak hour analysis, promo ROI
Common issues foundNo dish-level profit data, promos run blind, no food cost %
Payments & Compliance
What we checkUPI/card/wallet integration, GST invoicing, FSSAI, packaging rules, tip compliance
Common issues foundGST errors, non-compliant packaging, tip mismanagement

Services After the Audit

The audit naturally creates projects. Pick the package that matches your stage.

Package 2

Audit + POS Setup

₹20,000 — ₹50,000

Audit + we select, setup, and integrate the right POS for your restaurant — Petpooja, DotPe, Posist, or Zakya. Includes Swiggy/Zomato sync, kitchen display, QR ordering, staff training.

  • Everything in Package 1
  • POS selection & vendor negotiation
  • Full setup: menu, inventory, Swiggy/Zomato sync
  • Kitchen Display System (KDS) setup
  • QR code ordering activation
  • Staff training (2 days on-site)
  • 30 days support
Package 3

Full Stack Partner

₹50,000 — ₹2,00,000+

End-to-end technology partner for multi-outlet restaurants, cloud kitchens, and hospitality. We run your tech stack so you run the business.

  • Everything in Package 2
  • Multi-outlet dashboard & consolidated reporting
  • PMS-POS integration (for hotels/hospitality)
  • Central inventory & inter-outlet transfers
  • Central kitchen / commissary management
  • Vendor management & procurement automation
  • Monthly tech reviews + vendor management
  • Dedicated Slack/WhatsApp support

Hospitality Segments We Serve

We started with restaurant operations, and every segment here runs on the same systems — disconnected tools that need to work as one.

Core — Restaurant & QSR

Standalone RestaurantsQSR & Cloud KitchensCafes & Bakeries Breweries & BarsCloud KitchensFood Courts

Expanding — Small Hospitality

Boutique Hotels (10-30 rooms)Resorts with F&BBanquet Halls Catering CompaniesClub HousesFine Dine Chains

Book a Restaurant Tech Audit

3-5% revenue lost to billing errors. 15-20% food cost waste. Swiggy/Zomato orders don't sync. We fix the tech chaos so you run the restaurant, not the spreadsheets.

Technology Gaps Identified. Solutions Delivered.

Let's talk

Fill the form → we'll WhatsApp you in under 15 minutes with a quick diagnosis.

✓ 18 years hospitality tech ✓ 50+ restaurants audited ✓ 15-20% food cost reduction

Get your free tech diagnosis

Tell us your biggest headache. We'll reply on WhatsApp with 3 quick wins you can implement this week.

No spam. We reply on WhatsApp in 15 mins. Prefer email?